Here’s what this strict “No Returns or Refunds” policy means in everyday terms:

  1. Final Sale:
    • Once you purchase and download any of our digital products (templates, graphics, project files, etc.), that sale is final.
    • There is no option to return the file or get your money back—ever.
  2. Why This Policy?
    • Digital goods can’t be “taken back.” Unlike a shirt or gadget, once you’ve downloaded a file, it’s yours forever and can’t be reclaimed.
    • Protecting creators. Offering refunds on digital downloads would expose us to abuse (download first, refund later).
  3. What You Should Do Before Buying:
    • Preview carefully. Check screenshots, demos, video previews, or sample files.
    • Confirm compatibility. Make sure you have the right software (Photoshop, Premiere Pro, Canva, etc.) and meet any technical requirements.
  4. Help Is Still Available:
    • If you run into any technical issues—file corruption, trouble opening in your software, missing fonts or assets—just reach out to us at admin@justshopsaga.com.
    • We’ll do our best to troubleshoot, replace a corrupted download, or point you to tutorials so you can use your purchase successfully.

In short: think of your purchase like buying a movie download—you own it permanently once bought, so make sure you really want it and can use it before you click “Buy.”

Need help?

Contact us at admin@justshopsaga.com for questions related to refunds and returns.